Why ArcMail
Enterprise Information and Email Archiving Solutions
A pioneer in the enterprise information and email archiving market, ArcMail is a technology innovator and leader, with thousands of customers around the world. ArcMail offers our customers a broad array of cost-effective, easy-to-use archiving solutions with comprehensive and tailorable features that ensure secure, compliant email, file, and other electronic data retention, storage, and retrieval. Our solutions support all eDiscovery requests for electronically stored information for all regulated industries – Healthcare, Financial Services, Legal Services, Government (from the local level up to the federal agency level), Education, and more. Key ArcMail product features include full-text indexing; granular retention rules; secure and customizable access and permissions; basic and advanced Boolean search; litigation and legal holds; and extensive import and export capabilities that accelerate and simplify eDiscovery requests and compliance audits.
Features and Functionality
ArcMail is a single source no matter what our customer’s particular needs may be. Our user-friendly products offer the same user interface, Outlook plug-in, features, and functionality across a variety of platforms – most commercially available mail servers, including all versions of MS Exchange, Linux variants, IBM Lotus Domino, and GroupWise among others; most cloud-based systems, including Google Gmail, MS Office365, Google Apps, and Google Docs among others; and Microsoft SharePoint, enterprise social media, and Microsoft- and Linux-based file systems.
In addition, ArcMail solutions can be deployed across any existing infrastructure, leveraging our customers’ current IT investment. The following features and functionality are available across all ArcMail’s products and services.
Multiple Deployment Options
With the flexibility afforded by ArcMail’s many deployment options, our customers can deploy today in a manner that fits with their current infrastructure strategy and will not have to change their ArcMail solution in the future should their infrastructure strategy change. For those with a private data center who want to keep their data behind their firewall, ArcMail offers a high-performing turnkey appliance. For those who have virtualized most of their applications and wish to leverage that infrastructure investment, ArcMail offers a virtual machine (VM) software version (compatible with VMware or MS Hyper-V). For those wishing to store their data in their NAS, SAN, or existing cloud storage infrastructure, ArcMail offers a hybrid storage gateway designed to store data anywhere our customer desires. Alternatively, for those preferring to outsource their archiving requirements, ArcMail offers fully-hosted and managed archiving solutions.
Multiple Email Platforms Support
ArcMail supports all email platforms, including IBM Lotus Notes, Domino, and GroupWise among others. ArcMail also supports on premise, server-based email platforms that are capable of journaling, as well as most cloud-based email systems, such as Google Gmail and MS Office365.
Cloud Messaging Support
ArcMail solutions support all major cloud-based messaging platforms that support journaling, including Google Apps, Google Gmail, Google Drive content, and MS Office365.
Multiple Content Sources Support
ArcMail solutions support a wide range of content sources, including on premise email, hosted email (Google Gmail, MS Office365, and many others), attachments, Google Apps, Google Drive content, PDFs, MS SharePoint, social media, direct file systems, and Salesforce Chatter among others.
| Appliance | Virtual Appliance | Cloud/Local Hybrid | Fully Hosted | |
|---|---|---|---|---|
| Server-Based Email1 | ||||
| Cloud-Based Email2 | ||||
| Social Media | ||||
| SharePoint | ||||
| Salesforce Chatter | ||||
| File System3 |
1Server-based email platforms including MS Exchange, IBM Lotus Domino, Groupwise and others.
2Hosted email platforms including Google Apps Gmail, Office 365 and others.
3ArcMail evaluates all File Systems archiving requirements on a case-by-case basis to determine most the effective deployment strategy.
Automated Content Indexing and Advanced Search Capabilities
ArcMail’s superior automated indexing technology allows users to perform basic or the most advanced, highly detailed Boolean searches using full-text keywords or key phrases. ArcMail indexes email headers, Meta tags, texts, and virtually all attachment types including ZIP, PDF and image files. Our proprietary algorithms for indexing and searching make ArcMail one of the simplest and fastest search and retrieval archiving systems on the market. ArcMail provides the easiest-to-use user interface with unlimited search parameters. Our archiving solutions also allow users to perform searches based on individual keywords or phrases.
Storage Management
ArcMail de-duplicates all email messages, attachments, file systems, SharePoint, and social media, then compresses the data prior to storing it to an on premise appliance, SAN, NAS, or cloud-based hosted storage solution. ArcMail also rolls off data automatically once it has reached the retention lifespan set by our customer.
Granular Retention Capabilities
ArcMail archiving solutions can meet any electronic data retention compliance requirement real-time. ArcMail’s granular retention policy settings allow administrators to easily implement any retention policy or rule based on any parameter -- keyword(s), individual, group, date, age, customer, vendor, domain, AD group, etc..
Multiple eDiscovery and Audit Capabilities
ArcMail’s superior indexing technology allows users to perform simple or highly detailed Boolean searches using full-text keywords or key phrases. Metadata and text data are extracted from all parts of each message, including header, body, and attachments and can be placed into a legal or litigation hold. Once content is placed into a hold, all retention rules are suspended for that particular content until such time as the content is released from that hold. Our archiving solutions also include an audit log that details every search performed and identifies which user performed that search. In most cases, this feature will satisfy regulatory requirements concerning an audit.
Easy Migration from Legacy Systems
ArcMail supports most legacy systems, including Lotus Notes, Domino, and GroupWise among others. We offer support services to facilitate the export of our customer’s data from legacy systems and help simplify the migration to another mail platform, such as MS Exchange, MS Office365, and Google Gmail. ArcMail archiving solutions can import and export to MBOX, IMAP, PST, and other formats.
Many Access Options
Our customers have multiple options for accessing their ArcMail archiving solution -- within MS Outlook, a Web-based UI, or on the road in a browser with an IOS or Android phone, iPad, or tablet.
Automated Content Indexing and Advanced Search Capabilities
ArcMail’s superior automated indexing technology allows users to perform basic or the most advanced, highly detailed Boolean searches using full-text keywords or key phrases. ArcMail indexes email headers, Meta tags, texts, and virtually all attachment types including ZIP, PDF and image files. Our proprietary algorithms for indexing and searching make ArcMail one of the simplest and fastest search and retrieval archiving systems on the market. ArcMail provides the easiest-to-use user interface with unlimited search parameters. Our archiving solutions also allow users to perform searches based on individual keywords or phrases.
Storage Management
ArcMail de-duplicates all email messages, attachments, file systems, SharePoint, and social media, then compresses the data prior to storing it to an on premise appliance, SAN, NAS, or cloud-based hosted storage solution. ArcMail also rolls off data automatically once it has reached the retention lifespan set by our customer.
Granular Retention Capabilities
ArcMail archiving solutions can meet any electronic data retention compliance requirement real-time. ArcMail’s granular retention policy settings allow administrators to easily implement any retention policy or rule based on any parameter -- keyword(s), individual, group, date, age, customer, vendor, domain, AD group, etc..
Multiple eDiscovery and Audit Capabilities
ArcMail’s superior indexing technology allows users to perform simple or highly detailed Boolean searches using full-text keywords or key phrases. Metadata and text data are extracted from all parts of each message, including header, body, and attachments and can be placed into a legal or litigation hold. Once content is placed into a hold, all retention rules are suspended for that particular content until such time as the content is released from that hold. Our archiving solutions also include an audit log that details every search performed and identifies which user performed that search. In most cases, this feature will satisfy regulatory requirements concerning an audit.
Easy Migration from Legacy Systems
ArcMail supports most legacy systems, including Lotus Notes, Domino, and GroupWise among others. We offer support services to facilitate the export of our customer’s data from legacy systems and help simplify the migration to another mail platform, such as MS Exchange, MS Office365, and Google Gmail. ArcMail archiving solutions can import and export to MBOX, IMAP, PST, and other formats.
Many Access Options
Our customers have multiple options for accessing their ArcMail archiving solution -- within MS Outlook, a Web-based UI, or on the road in a browser with an IOS or Android phone, iPad, or tablet.