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ArcMail Introduces ArcMail Social for Information Governance of Corporate Social Media Data
Posted: Tue Apr 30, 2013 02:18:43 PM


Enterprise Archiving Innovator’s New Offering Protects, Organizes and Quickly Retrieves Social Media Data for e-Discovery, Regulatory Compliance and Other Applications.

Bossier City, La. – April 30, 2013 – Adding to its innovative enterprise archiving product lineup, ArcMail Technology, Inc. today launched ArcMail SocialTM, the first archiving solution of its kind designed to address the information governance requirements for data that is exchanged across an organization’s social sphere.

Now available, ArcMail Social gives businesses an effective and convenient way to protect, organize and quickly retrieve social media data for e-Discovery purposes and to meet important government and industry regulatory compliance requirements.

“With the emergence of Facebook, Twitter and other social platforms as powerful collaboration and customer engagement tools, new enterprise archiving rules are starting to take shape,” said Rory Welch, ArcMail CEO. “Now, more than ever, businesses are being held accountable for what appears in their social streams. It’s become clear that they must take steps to ensure that all essential data – even unstructured data – is properly archived, managed and maintained.”

Available as an add-on module for any ArcMail Defender archiving solution – from the company’s on-premise, to its cloud storage gateway, hybrid and virtualized offerings – ArcMail Social is designed to grab everything of significance across the social networks that make up a business, from comments and likes, to posts and more. The solution captures data from the various social platforms and integrates it into archived files for access at a moment’s notice.

The archived social data also becomes exportable, meaning an IT administrator can select files, place “holds” on them and export the selected data as needed. In addition, searches can be performed by type of social platform to help users find what they need, when they need it.

Early Users Like the All-in-One Approach To Archiving that ArcMail Offers

Doug Arnold, IT supervisor for Tipp City, Ohio, has test driven ArcMail Social and says that the product is fulfilling an important need for the city’s IT department.

“ArcMail solved our requirements to archive social media posts within the same system we use to archive email. This provided an ‘all in one’ solution, rather than a separate appliance or service, reducing costs and saving labor time as well,” said Arnold. “I find the search capabilities of the device to be exceptional. The logging of our social media content is seamless and provides necessary compliance. In addition, installation was simple and support is phenomenal.”

Built from the Ground Up By ArcMail

Like all ArcMail solutions, ArcMail Social is easy to deploy, maintain and manage. Because it was built by ArcMail from the ground up, customers will only need to deal with ArcMail’s archiving experts – and no third-party vendors – whenever advice or support is needed.

The new offering is the latest in a series of innovative products from ArcMail that demonstrate the company’s industry leadership. Recent product announcements include the ArcMail Guardian™, for reliable, secure and scalable Google Apps™ email archiving; ArcMail Virtual Defender for virtualized environments; and archiving appliances for™ Chatter™ and Microsoft SharePoint™. The company also offers the ArcMail Defender Cloud / Storage Gateway, a new breed of hybrid gateway technology that enables businesses to designate the files they want securely available at their fingertips at breakneck speeds, while also taking advantage of the datacenter cost savings that cloud storage allows.

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